The Brandy Melville Controversy and Its Ripple Effects Across the Fast Fashion Industry
New Today: Exploring the influence of HBO's 'Brandy Hellville & the Cult of Fast Fashion' documentary
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Navigating Reputational Risks in the Fast Fashion Industry
As the fast fashion industry comes under increasing public and regulatory scrutiny, PeakMetrics unveils critical insights into emerging narrative threats sparked by the new (April 9, 2024) HBO documentary "Brandy Hellville & the Cult of Fast Fashion."
Our “Detect. Decipher. Defend.” Framework
Detect:
PeakMetrics detected an emerging narrative threat while monitoring online discussions within the fast fashion industry. This threat stemmed from the new release of an HBO documentary exposing Brandy Melville's business practices and the broader dark sides of the fast-fashion industry.
Both news articles and social media mentions highlighted connections between criticisms in the documentary and other fashion brands, indicating potential industry-wide reputational risks.
Decipher:
PeakMetrics decoded two damaging narratives from the discourse surrounding the Brandy Melville documentary:
The Brandy Melville brand is fatphobic, racist, and misogynist.
The fast fashion industry negatively impacts the environment.
These negative narratives were associated with specific brands. Journalists and social media users frequently cited Abercrombie & Fitch alongside fatphobic/racist/misogynist narrative—as Abercrombie was the subject of a 2022 documentary on the brand’s exclusionary business practices. Meanwhile, Shein, H&M, and Zara frequently cropped up as additional examples for the fast fashion environmental costs narrative.
While the fatphobic/racist/misogynist narrative dominated discussions (43%), a smaller share of mentions highlighted the fast fashion environmental costs narrative (28%).
However, the environmental costs narrative was more prevalent on social media than in news coverage.
Defend:
To mitigate the documentary's negative reputational effects, fashion brands can emphasize inclusive sizing ranges, promote body-positive messaging, and feature diverse models and influencers.
This strategy can contrast other brands with Brandy Melville's "one-size-fits-all" and "skinny white girl" image. Particularly, fast fashion brands should focus on amplifying such messaging to counter the narrative implicating them in the environmental impacts of fast fashion consumption, especially on social media.
Reputation management corner:
“Communicators are increasingly conducting crisis drills in anticipation of the next big operational failure, cyberattack, misinformation campaign or labor issue.” (Axios)
“Building and safeguarding your reputation isn't just a vanity project. It has real tangible effects on your company's value, especially in today’s world where ethics and principles are key drivers in people's decision-making process.” (Forbes)
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